Address: 2707 Sunrise Ave., Johnson City, TN 37604   |   Hours: Open 24 Hours   |   Phone: 316-409-3357 |   Email

Wholesale application requests must be submitted via email only. Additional information on becoming a distributor is available here.

For all other inquiries, please contact the appropriate department below.

 

You may also call us Monday through Friday.

Customer Service in the US and Canada (Monday through Friday): Contact Cara at 316-409-3357. For wholesale orders (6+ bulbs) email us.

Orders outside of the US and Canada: Contact Peter at +49-172-35-35-383

CEO: Contact Andreas at 423-773-0422

 

For Warranty Replacements:

Please email us. Include a copy of your receipt that shows the date of purchase, wattage and quantity, seller’s information and your shipping address. You may also text our customer service number.

 

 

THERE IS A 6 MONTH WARRANTY FROM TIME OF PURCHASE ON ANY MEGA-RAY PRODUCTS.